Website: www.defra.gov.uk
A.Citizen
CCU Ref: DW061042
100 Any Road
Typical Townl
County
14 January 2008
Dear A. Citizen
FLOOD MAP OF FRESHFORD
Thank you for your letter of 12 December to Gordon Brown regarding an
Environment Agency flood map. I have been asked to reply.
By way of background I should explain that Defra has overall policy
responsibility for flood and coastal erosion risk management in England.
However the Environment Agency is the principal operating authority with
responsibility for flood risk management in England and exercises a
general supervisory responsibility over all matters relating to flood risk
management.
Therefore your letter was passed to the Environment Agency for their
comment, and I enclose the briefing that we received in response. As noted
by the Environment Agency, the Flood Map was designed to show Flood Zones
rather than detailed maps. The Flood Map is not intended to be viewed on
an individual property basis, a site specific flood risk assessment is
used for development purposes.
The underlying mapping scales and labelling are the responsibility of
Ordnance Survey, you will need to contact Ordnance Survey if you believe
these contain errors.
Customer Service
C454
Ordnance Survey Headquarters
Romsey Road
South Hampton
S016 4GU
If you are unhappy with their response, as a first course of action you
would need to follow their complaints procedure.
Yours sincerely,
Sharon McGavin
Defra - Customer Contact Unit